Terms of Service

These Terms of Service (“Terms”) govern your use of the website homefixpro.co (“Site”) and the residential handyman services provided by Home Fix Pro LLC, a Colorado limited liability company (“Company,” “we,” “us,” or “our”). By accessing our Site, submitting a service request, or engaging our services, you (“Customer,” “you,” or “your”) agree to be bound by these Terms. If you do not agree, please do not use our Site or services.

1. Scope of Services

Home Fix Pro provides general handyman services and fixture replacement in the Denver metropolitan area, including:

• Faucet, sink, toilet and garbage disposal replacement using existing supply and drain lines
• Drain, P-trap, supply line and angle stop replacement; under-sink and fixture leak repair
• Light fixture, chandelier, ceiling fan and bathroom exhaust fan replacement on existing wiring and boxes
• Switch, outlet, GFCI and dimmer replacement
• Low-voltage work: video doorbells, security cameras, smart thermostats
• TV wall mounting and cable management
• Furniture assembly; shelving, blinds, mirrors and wall décor installation
• Door adjustment and installation, lock and hardware replacement, trim and baseboard work
• Painting, drywall repair and caulking
• Flooring repair and installation (tile, laminate, vinyl plank)
• Fence, gate and deck repair; pressure washing and gutter cleaning

1.1 Work We Do Not Perform

We are not a licensed electrical or plumbing contractor. In Colorado, electrical and plumbing contracting are licensed statewide by the Department of Regulatory Agencies. We do not perform, and will not accept work involving:

• Electrical panel work, new circuits, new wiring runs or re-wiring
• 240V appliance hookups, including ranges, dryers and EV chargers
• Re-piping, new water supply or drain lines, water heaters
• Gas lines of any kind
• Sewer lines and main water lines
• Structural or load-bearing changes, roofing and HVAC
• Any work requiring a building permit

If your project falls into these categories, we will tell you before scheduling and, where we can, refer you to a licensed contractor at no cost to you.

2. Service Requests, Estimates and Pricing

2.1 Service Requests

Submitting a service request through our Site, by phone, or by text message constitutes an inquiry only and does not create a binding agreement. A service agreement is formed only when both parties agree on the scope of work and the price, either verbally or in writing.

2.2 Fixed-Price Estimates

We quote work as a fixed project price, not by the hour. Estimates are based on the information you provide and our assessment of the work required, and are valid for fourteen (14) days from the date issued unless otherwise stated. You approve the total before work begins, and that total does not change once work begins, except where:

• Actual site conditions differ materially from the description provided
• You request additional work beyond the agreed scope
• Concealed damage or complications are discovered during the work

In any of those cases we will stop, explain the change, and obtain your approval before continuing. You may decline additional work at any time.

2.3 Minimum Service Call

2.4 Multiple Tasks and Volume Discounts

Where several tasks are booked for a single visit, we quote them together as one project. A volume discount may be available and, if applicable, is agreed and reflected in your estimate before any work begins.

2.5 Materials and Parts

Our quoted price covers labor only, unless the estimate expressly states that materials are included.

Materials, parts and fixtures may be supplied by you, or purchased by us on your behalf. Where we purchase them, the actual cost is added to your final invoice and receipts are provided on request. We will confirm the expected material cost with you before purchasing.

Consumables used in the course of the work — fasteners, caulk, tape, sealant, anchors and similar small supplies — are provided at no charge.

On request, we can quote a single all-inclusive price covering both labor and materials.

3. Scheduling, Access and Cancellation

3.1 Scheduling

We offer same-week appointments subject to availability. Appointment windows are approximate. We will contact you if we are running ahead of or behind schedule. Our business hours are Monday through Saturday, 8:00 AM – 8:30 PM, and Sunday, 10:00 AM – 4:00 PM.

3.2 Property Access

By scheduling an appointment you authorize Home Fix Pro to access the areas of your property reasonably necessary to perform the agreed work. You are responsible for:

• Providing clear and safe access to the work area
• Removing personal belongings, fragile items and valuables from the immediate work area
• Disclosing known hazards or special conditions, including asbestos, lead paint, mold, or unstable structures
• Securing pets for the duration of the appointment

3.3 Customer Presence

A responsible adult (18 or older) must be present at the start of the appointment to authorize the work, or you must provide specific access instructions in advance (for example, a lockbox or garage code). By providing access instructions you authorize us to enter and perform the agreed work.

3.4 Cancellation and Rescheduling

Please give us at least 24 hours' notice to cancel or reschedule, by calling or texting (720) 589-1914. Cancellations with less than 24 hours' notice, or no-shows without prior communication, may be subject to a cancellation fee of up to $50 to cover scheduling and travel costs.

4. Payment Terms

4.1 Payment Timing

Payment is due in full upon completion of services. For projects over $500 we may agree a payment schedule in advance.

4.2 Accepted Payment Methods

Cash · Personal or business check · Credit card (Visa, Mastercard, American Express) · Zelle · Venmo

4.3 Late Payment

Invoices not paid within thirty (30) days of the service date may incur a late fee of 1.5% per month (18% annually) on the outstanding balance, or the maximum rate permitted by Colorado law (C.R.S. § 5-12-101 et seq.), whichever is less. We reserve the right to pursue collection of unpaid balances through appropriate legal channels.

5. Workmanship Warranty

5.1 Coverage

We provide a thirty (30) day warranty on labor for all completed services, beginning on the date of completion. If a defect in our workmanship appears within that period, we will return and correct it at no additional charge.

5.2 Exclusions

• Pre-existing conditions, defects or damage not caused by our work
• Normal wear and tear
• Damage caused by you, third parties, pets, or acts of God
• Failure of materials or products not supplied by us; manufacturer warranties apply separately
• Issues arising from modifications made by others after our work is completed
• Cosmetic imperfections in surfaces not part of the repair, including paint color matching on aged surfaces

5.3 Claims

To make a warranty claim, contact us at (720) 589-1914 within 30 days of completion. We will schedule a follow-up visit at a mutually convenient time.

6. Insurance, Licensing and Liability

6.1 Insurance

Our General Liability coverage does not extend to work outside the scope described in Section 1, to work we have declined under Section 1.1, or to materials or products we did not supply. We do not carry workers' compensation coverage, as we have no employees; any subcontractor engaged with your knowledge is responsible for their own insurance.

6.2 Licensing

Colorado does not issue a statewide handyman or general contractor license. We perform work that does not require a state or local contractor's license or a building permit. We hold no electrical or plumbing contractor license and make no representation that we do. Where a license or permit is required, we will decline the work and refer you elsewhere.

6.3 Limitation of Liability

To the maximum extent permitted by Colorado law, Home Fix Pro LLC's total liability for any and all claims arising from or related to our services shall not exceed the total amount paid by you for the specific service giving rise to the claim. In no event shall we be liable for indirect, incidental, special, consequential or punitive damages, including lost profits or property damage beyond the scope of our work, regardless of the theory of liability.

6.4 Property Damage

We take care to protect your property. If accidental damage occurs as a direct result of our work, we will make reasonable efforts to repair or restore the affected area, and will involve our insurer where appropriate. Please report any damage concern within 48 hours of service completion so we can address it promptly.

6.5 Indemnification

You agree to indemnify and hold harmless Home Fix Pro LLC from any claims, damages, losses or expenses (including reasonable attorneys' fees) arising from: (a) your breach of these Terms; (b) your negligence or willful misconduct; (c) inaccurate information you provided regarding the condition of your property; or (d) hazards at the work site that you failed to disclose.

7. Photographs and Marketing

We may photograph completed work for quality assurance, portfolio documentation and marketing. Photos used publicly will not include identifiable personal information — full address, faces or personal belongings — without your express written consent. If you prefer that we not photograph your project, tell us at the time of service.

8. Intellectual Property

All content on the Site, including text, graphics, logos, images and design, is the property of Home Fix Pro LLC and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify or create derivative works from our content without prior written permission.

9. Website Use

You agree to use our Site only for lawful purposes. You may not submit false or misleading information through our forms, attempt to gain unauthorized access to our systems, transmit malware or spam, or scrape or harvest data from our Site without permission.

10. Dispute Resolution

10.1 Informal Resolution

If you have a concern about our work, contact us first at (720) 589-1914. We will make good-faith efforts to resolve the matter within a reasonable timeframe.

10.2 Governing Law

These Terms are governed by the laws of the State of Colorado, without regard to its conflict of law provisions.

10.3 Jurisdiction

Any legal action arising from these Terms or our services shall be brought exclusively in the state or federal courts located in Jefferson County or Denver County, Colorado. You consent to the personal jurisdiction of such courts. Either party may bring a qualifying claim in small claims court.

11. Severability

If any provision of these Terms is found invalid, illegal or unenforceable, the remaining provisions continue in full force and effect.

12. Entire Agreement

These Terms, together with our Privacy Policy and any written estimate or service agreement, constitute the entire agreement between you and Home Fix Pro LLC regarding the subject matter herein and supersede all prior communications, proposals and representations.

13. Changes to These Terms

We may modify these Terms at any time. Material changes will be posted on this page with an updated effective date. Your continued use of our Site or services after any modification constitutes acceptance of the revised Terms.

14. Contact

Home Fix Pro LLC
Morrison, Colorado · Serving the Denver metropolitan area
Phone / text: (720) 589-1914
Email: job@homefixpro.co
Website: homefixpro.co